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China: DingDing, the collaborative platform that manages workers
Planet Labor, 17 May 2019, n°11135 - www.planetlabor.com

Few workers in China will be unaware of the existence of DingDing, the application used for organisation and communication within companies. Launched in 2014, the application has grown to become the number one workplace social network in the world. It is mainly used in China, where it has been downloaded more than 400,000 times using the Huawei Store. Amid the 996 scandal (see article n°11113), which has shed a light on the intensive working hours in China’s technology industry, there are ethical questions surrounding DingDing’s use, raised by Chinese workers in online forums. In particular, they highlight the enhanced monitoring capabilities it grants managers, as well as the fact the app can even replace such staff.

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