Corporate practices : the Finnish firm Itela Oy and the employment of immigrant workers

Itela Oy records sales of 1.688 billion €, mainly in postal services (51% of sales), logistics (36%) and the information sector, particularly the electronic processing of documents and invoices (12%). Its customers are mainly business firms (96% of sales) and it has subsidiaries in 10 countries. Itela, with its experience in the recruitment and integration of immigrant workers in the public sector, has joined the initiatives of the Finnish unions supported by the European program EQUAL, ETMO ( multiculturalism as a resource for a work community) in 2001 and PETMO (how to introduce multiculturalism in the workplace) in 2004.