Home » HR practices » Diversity » Spain: El Corte Inglés offers training to staff in the appropriate approach when engaging with people with disabilities Spain: El Corte Inglés offers training to staff in the appropriate approach when engaging with people with disabilities Through . Published on 14 October 2021 à 11h17 - Update on 14 October 2021 à 11h17 Resources On 05 October, Spain’s department store chain El Corte Inglés announced that going forward all of its almost 81,000 employees worldwide would receive training on the best practices to adopt when interacting with people (customers and colleagues) with disabilities. This initiative comes eleven months after the signing of a framework agreement in November 2020 with the ONCE Foundation, which specializes in employing people with disabilities. ‘The aim of this training is so that we all know how to make their daily lives normal,’ explains the company. This training is delivered as an interactive video featuring people with visual, auditory, mental and motor disabilities and asks the viewer to choose one from three attitudes that they would adopt in specific situations. If they do not choose the right attitude, the video explains why and how they should react. The training is not mandatory but instead is recommended and it is available via the company’s intranet. ‘Corporate culture, equality, diversity and commitment’ is one of the five pillars of the group’s CSR policy. Roughly 1.6% of the group’s staff are living with disabilities, which is slightly less than Spanish law requires (at least 2% for a company of this size). Diversity Need more info ? Contact mind's on-demand study service Which service do you want to contact :WritingCommercial serviceTechnical SupportFirst name Last name Organization Function email* Object of the message Your messageRGPD J’accepte la politique de confidentialité.CommentsThis field is for validation purposes and should be left unchanged. Essentials Les dernières publications Supporting parenthood in the workplace: a win-win strategy Supporting employee carers: a CSR challenge Analyzes Les dernières publications Paternity leave: data observations from 41 countries EU: during H1 2022 five EU Member States have raised their minimum salary levels