The Hans Böckler Trade Foundation (German Federation of Trade Unions – DGB) has presented its first study on the phenomenon of ‘internal crowd work’ and its implications for both work organization and human resources management. The study is based on several elements including multiple company case studies from the automotive, telecoms, and IT sectors. In addition to the different variants and principles of ‘crowd work’, the study’s authors highlight the enormous advantages that ‘crowd work’ can bring internally, while pointing out the risks of densification and of stress, as a result of inadequate integration of ‘crowd work’ in traditional work routines.
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