Italy: agreement on agile working and desk sharing at TIM (formerly Telecom Italia)

The leadership at Italian telecommunications group TIM (formerly Telecom Italia) penned an innovative agreement with the telecommunications sector trade unions that provides a framework for so-called agile working up to December 2021. The agreement establishes two possible arrangements with varying degrees of autonomy, for use depending on the services and tasks in question. A policy of smart working was already in place at TIM but a change of approach was necessary, partly on account of the desk sharing project that the group is currently implementing, which will see office and work spaces reorganised. The agreement takes into account the agile working guidelines set out by social partners in the telecommunications sector on 30 July.