In light of the success of its pilot phase that was launched in February 2017 and which only concerned parents with young children, on 23 March 2018, ENI, together with the Filctem-Cgil, Femca-Cisl and Uiltec-Uil unions signed an agreement to extend agile working to other worker categories. A satisfaction survey of smart workers and their bosses conducted in July 2017 during the pilot phase added useful clarity on both the benefits of this working arrangement and the gap between enthusiastic program participants and their bosses reticence.