In a ground-breaking ruling passed on 31 December, the employment section of a tribunal in Bologna has judged that an algorithm used by food delivery platform Deliveroo was discriminatory. According to the ruling, which comes after a complaint brought by three affiliate unions of the CGIL (Italian General Confederation of Labour), Deliveroo’s self-service booking system, which was used by riders to reserve time slots to work and gave priority to the top-rated riders, was “blind” as it did not take into account the reasons for rider absence and as a result penalised those who, for example, took part in strike action. Deliveroo has been ordered to pay €50,000 of damages to the unions.
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